How we work

The standard starts at the front door.

A bathroom renovation happens inside the rest of your home. Our process covers the room, the building and the route through it from the first conversation to handover.

How a project runs

One sequence, from first call to handover.

  1. 01

    First call

    We start with what you want to change, the type of property and any practical constraints you already know about.

  2. 02

    Home consultation

    Nicholas visits the room, looks at access, drainage, water supply, ventilation and the building around it, then records anything that needs checking before the layout is fixed.

  3. 03

    Design and specification

    The layout, sanitaryware, brassware, furniture, finishes and services are developed together so the design can actually be installed in the room.

  4. 04

    Quotation and programme

    The agreed scope is priced and the sequence is set around lead times, access, approvals where needed and the trades required.

  5. 05

    Preparation

    Before strip-out, the working route is agreed, protection is laid and deliveries, waste movement and any building arrangements are confirmed.

  6. 06

    Installation

    Preparation, plumbing, waterproofing, electrical coordination, tiling, joinery and finishing are sequenced as one managed project. If opening up reveals something that changes the scope, it is discussed before extra work proceeds.

  7. 07

    Completion and handover

    The room and fittings are checked, the work area is cleaned, protection is lifted and the route through the property is reviewed at handover.

Property protection standard

Before work starts, every day, and at handover.

Before work starts

Route agreed

We agree how people, materials and waste will move between the entrance and the bathroom, including porter, lift or managing-agent arrangements where relevant.

Protection laid

Carpets, timber, stone, stairs and landings are protected with materials suited to the surfaces present.

Every working day

New boots for every project

Every bathroom project starts with a new pair of clean work boots kept for use inside the property.

Dust control

Doors, openings and the immediate work area are managed to limit dust moving through the home, with zipped screens used where the layout and work justify them.

Tools and materials kept in order

Tools and products are kept in the agreed area rather than on finished furniture or surfaces.

Waste carried out

Waste is bagged and removed along the protected route, with shared areas checked after removal.

Clean-down

The work area and route are cleaned at the end of each working day.

At handover

Protection lifted

Temporary protection is removed when the work is complete.

Route checked

The access route and shared spaces used during the job are checked.

Room cleaned

The bathroom is cleaned before final handover.

Direct contact

Speak directly to Nicholas, our founder

Nicholas grew up locally and has decades of hands-on experience in bathrooms. You'll be talking to the person who plans your project.

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